Headlands Surgery
20 Headlands, Kettering, Northamptonshire, NN15 7HP
CQC Rating 
Mon - Fri 8.00am - 6.30pm
Enquiries: 01536 518 886
Friends & Family Test Results
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FRIENDS & FAMILY TEST RESULTS
| Year-month | Extremely Likely | Likely | Neither Likely nor Unlikely | Unlikely | Extremely Unlikely | Don't Know |
|---|---|---|---|---|---|---|
| Jan 2019 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2018 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2018 | 0 | 1 | 1 | 0 | 2 | 0 |
| Dec 2017 | 0 | 0 | 0 | 0 | 1 | 0 |
| Nov 2017 | 0 | 1 | 0 | 0 | 0 | 0 |
| Oct 2017 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2017 | 0 | 0 | 1 | 1 | 0 | 0 |
| Aug 2017 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2017 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2017 | 1 | 1 | 0 | 0 | 1 | 0 |
Contact Us
Headlands Surgery
20 Headlands
Kettering
Northamptonshire
NN15 7HP
Telephone: 01536 518 886
Fax: 01536 527 757
Online Services
All you need to know about our Online Services and the services it provides you and your family 24/7/365
Friends & Family Test
The NHS want you to have the best possible experience of care. Please give your feedback.